Cancellation Policy
Last updated: August 2026
Cancellation policies may vary depending on the property, booking method, and applicable booking platform. Guests should carefully review the cancellation terms presented at the time of booking before completing a reservation.
Booking-Specific Policies
The cancellation policy applicable to your reservation may vary by property and booking platform. The specific cancellation terms will be displayed at the time of booking. Guests are responsible for reviewing these terms carefully before confirming a reservation.
How to Cancel
For reservations made through Airbnb, Vrbo, Booking.com, or another third-party booking platform, guests should follow that platform's cancellation process. For direct reservations made through the Stay Haven Homes website, guests may contact Stay Haven Homes at [email protected] for assistance with cancellation.
Refunds
Refund eligibility depends on the cancellation policy applicable to your reservation, the timing of the cancellation, and the booking method used. Any applicable refund will be processed according to the terms provided at the time of booking and, for reservations made through third-party platforms, the applicable platform's policies.
Contact Us
If you have questions about cancellations or need assistance with a reservation, please contact us at [email protected].